Case Study 01
Crowdfunding Platforms
Turning early-stage crowdfunding ideas into clearer product structure, participation journeys, and defined scope across crowd.charisma.ir and ibcrowd.ir.
Fintech / Crowdfunding
Product structure
User journeys
Requirements clarity
Overview
This case study brings together two crowdfunding-focused product experiences: crowd.charisma.ir and ibcrowd.ir. Both projects began before product structure was fully defined. The work focused on turning raw business intent into clearer product structure, more explicit user journeys, and implementation-ready materials for development.
Context
These products sat in the crowdfunding and investor-participation space, where platform clarity matters as much as interface quality. Multiple roles, funding logic, trust signals, request stages, and decision-sensitive steps had to be made understandable for both applicants and investors.
The problem
At the start, the products were still raw. Core journeys, role logic, panel structure, and request-related flows were not yet clearly defined. The challenge was not just designing screens, but shaping the product into something that could be understood, discussed, and built with less ambiguity.
Role
Product Requirements & UX Lead (project role). Atena worked between business goals, product logic, and technical execution. She helped define how the crowdfunding experience should work across users, roles, flows, forms, panels, and platform structure, while also contributing to visual direction and UI refinement where clarity and interface quality needed improvement.
Outcome
The main outcome was not only a more presentable interface, but a clearer and more defined product foundation. Roles became more explicit, journeys were better defined, and the development team had a more structured picture of what needed to be built next.
Reflection
This work reinforced an important product and UX lesson: in financial platforms, the hardest part is often not the final screen, but turning ambiguity into structure. In crowdfunding experiences, users move through trust, risk, eligibility, and decision-making. Good UX starts by making that logic clear before polish comes later.