Case Study 01

Crowdfunding Platforms

Turning early-stage crowdfunding ideas into clearer product structure, participation journeys, and defined scope across crowd.charisma.ir and ibcrowd.ir.

Fintech / Crowdfunding Product structure User journeys Requirements clarity

Overview

This case study brings together two crowdfunding-focused product experiences: crowd.charisma.ir and ibcrowd.ir. Both projects began before product structure was fully defined. The work focused on turning raw business intent into clearer product structure, more explicit user journeys, and implementation-ready materials for development.

Context

These products sat in the crowdfunding and investor-participation space, where platform clarity matters as much as interface quality. Multiple roles, funding logic, trust signals, request stages, and decision-sensitive steps had to be made understandable for both applicants and investors.

The problem

At the start, the products were still raw. Core journeys, role logic, panel structure, and request-related flows were not yet clearly defined. The challenge was not just designing screens, but shaping the product into something that could be understood, discussed, and built with less ambiguity.

Role

Product Requirements & UX Lead (project role). Atena worked between business goals, product logic, and technical execution. She helped define how the crowdfunding experience should work across users, roles, flows, forms, panels, and platform structure, while also contributing to visual direction and UI refinement where clarity and interface quality needed improvement.

What Atena contributed

  • Defined product structure and key user journeys for crowdfunding-related experiences
  • Clarified applicant and investor flows across the platform
  • Structured requirements for roles, panels, forms, and core actions
  • Prepared implementation-oriented materials using Figma, XMind, and Balsamiq Mockups
  • Conducted usability reviews and iterative feedback to identify friction and improve clarity
  • Contributed to visual direction and UI refinement, including typography, spacing, hierarchy, and interface clarity
  • Helped move the products from raw business intent to a more defined and understandable product scope
Selected screens

Public-facing evidence from the two crowdfunding products

These captures keep the case grounded in the actual platforms while the private requirements and flow files stay outside the public portfolio.

Crowd Charisma active plans page with investment actions and project cards
crowd.charisma.ir — active-plan listing with direct participation actions, progress indicators, and compact decision support.
IBCrowd landing page with dual entry points for investment and capital raising
ibcrowd.ir — landing experience showing dual entry points for investors and funding applicants.
Close crop from Crowd Charisma showing plan structure and action buttons
Closer view of the plan structure, contribution controls, and supporting information hierarchy.
Close crop from IBCrowd showing hero structure and call-to-action hierarchy
Closer view of hero hierarchy, product framing, and primary action cues in the IBCrowd experience.

Outcome

The main outcome was not only a more presentable interface, but a clearer and more defined product foundation. Roles became more explicit, journeys were better defined, and the development team had a more structured picture of what needed to be built next.

Reflection

This work reinforced an important product and UX lesson: in financial platforms, the hardest part is often not the final screen, but turning ambiguity into structure. In crowdfunding experiences, users move through trust, risk, eligibility, and decision-making. Good UX starts by making that logic clear before polish comes later.